At Homemaxdecor, every piece is chosen with care — and we want you to feel just as confident about your purchase. If something isn't quite right, we're here to make it easy.
Returns
We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in original packaging. To start a return, simply contact our support team with your order number and reason for return, and we'll guide you through the next steps.
Once we receive and inspect the item, your refund will be processed to your original payment method within 5–7 business days.
Exchanges
Want a different item instead? We're happy to arrange an exchange for products of equal or lesser value. Just reach out within 30 days of receiving your order and let us know what you'd like instead.
Non-Returnable Items
Please note that the following items are not eligible for return or exchange:
- Items marked as final sale
- Customized or personalized pieces
- Items damaged due to misuse or improper care
Damaged or Incorrect Items
If your order arrived damaged or you received the wrong item, please contact us within 48 hours of delivery with photos and your order number. We'll make it right — no questions asked.
How to Start a Return or Exchange
Reach out to our support team at [your email] or through our contact page. Have your order number ready and we'll take care of the rest.