Help Center

Orders & Shipping
How long does delivery take? Most orders arrive within 7-14 business days. Large furniture items (sofas, desks, bed frames) may take 10-21 business days. You'll receive a tracking number by email once your order ships.
Do you ship internationally? Yes, we ship to over 235 countries worldwide. International delivery times vary by destination.
Can I change or cancel my order? Contact us within 24 hours of placing your order, and we'll do our best to accommodate changes. Once an order has shipped, we're unable to make modifications.
Returns & Refunds
What is your return policy? We accept returns within 30 days of delivery. Items must be unused, unassembled, and in original packaging. See our full Return Policy for details.
My item arrived damaged... What do I do? Please photograph the damage and contact us within 48 hours of delivery. We'll arrange a replacement or full refund at no cost to you.
Products
Are assembly instructions included? Yes, all furniture items include assembly instructions. If you need a replacement copy, contact us and we'll send one.
What Materials are used? Each product page lists the materials. If you have a specific question about a product, feel free to reach out before purchasing.
Contact Us
Can't find your answer? Email wayne@homemaxdecor.com or call us at (844) 332-6769 and we'll respond within 2 business days.